HELP CENTER
Useful Information
WHAT IS THE MINIMUM ORDER AMOUNT?
We accept any minimum order size, however, setup charges apply to any order under 500m. Please also be aware that the process does create scrap for starting, setting and samples. Please contact us with your requirements for an individual quote.
WHAT INFORMATION DO I NEED TO PROVIDE FOR A QUOTATION?
To provide a quotation we would require a 50mm offcut of each section, a drawing showing foil location and the approx volume.
HOW CAN I LEARN MORE ABOUT YOUR MANUFACTURING PROCESS?
Should you wish to visit us to see your product being processed or to do pre-order quality assessment, then please do not hesitate to contact the team to arrange.
WHAT IS YOUR CURRENT LEAD TIME?
Our lead time is normally no more than 15 working days from receipt on site of base and foil. During busy periods lead times can exceed 15 working days, so please contact the team to confirm your expected lead time.
WHAT COLOURS DO YOU STOCK?
We stock a wide range of Renolit foils varying from the standard common foils, to the more bespoke foils. To find out if we stock a colour you may be interested in, just send us an email or call the team.
CAN YOU MATCH RAL CODES?
If you have a RAL code you wish to match, we will enquire with our partners to find you the best match. We will send out swatches for you to pick your ideal colour.
WHAT IS THE LARGEST WIDTH YOU CAN FOIL?
Typically our machines can laminate up to 350mm wide.
CAN I MIX AND MATCH COLOURS TO MAKE UP THE MINIMUM ORDER?
Yes, you can make up your order with as many colours as you wish to avoid any additional set up charges
DO YOU TAKE SAMPLES? WHAT TESTING REGS DO YOU ADHERE TO?
We take samples of each production run for testing to BS7722 which requires pull and crosshatch testing, along with heating of the samples to 120c, then further pull and crosshatch testing.
CAN YOU APPLY BESPOKE PRO-TAPE AND WRAP IN MY OWN PACKAGING?
Yes, we can advise what material we will need for your order, you can then supply the material Free Issue and we will package and wrap to your specifications. Please see the Why Foilit tab for more information on packaging, labelling and storage.
DELIVERY OF BASE MATERIAL?
You can send your base material direct from the supplier or from your warehouse. We ask that profiles are supplied loose and without protective tape. You should supply us with 2-4 extra lengths of each profile for scrap and testing purposes. We ask that you book a time slot so that your vehicle is not delayed.
CAN YOU SORT OUT TRANSPORT?
Yes, we can sort out transport using one of our approved hauliers. Although this is a charged service, we pass on the price we pay with no additional charges for admin etc.